VICTUS KNOWLEDGE BASE
Billing & Credits
Credits, invoices, payment methods, renewals and account billing.
What are credits?Credits are the prepaid currency that powers everything on Victus Cloud — game servers, VPS, bots and app hosting. Learn how credits work, what they are worth and how they are spent.Add credits / top up your balanceStep-by-step guide to adding credits to your Victus Cloud balance on the billing portal so you can order and renew services.Payment methods (UPI / PayPal / Crypto / EasyPaisa)The payment methods Victus Cloud accepts for topping up credits and paying for services — UPI, PayPal, Crypto (LTC) and EasyPaisa — with notes on regions and confirmation times.Renew a serviceHow paid-service renewal works in Victus Billing, and where free-server renewal is handled in Victus Panel.Enable auto-renewTurn on automatic renewal so Victus Cloud pays your service invoices from your credit balance and your servers never lapse.Upgrade or downgrade a planChange the resources on a Victus Cloud service — more RAM, CPU or disk — or move to a smaller plan, and understand how the price change is billed.Failed payment / service suspendedWhy a Victus Cloud service gets suspended after a failed or missed payment, and how to pay the overdue invoice to bring it back online before data is deleted.Request a refundHow to request a refund on Victus Cloud, what information to include, and what is typically eligible.Find your invoicesLocate, view and download your Victus Cloud invoices and payment history on the billing portal.