Victus Cloud / Support
PANEL BASICS

Logging in and SSO from the website

How single sign-on links your Victus billing account to the control panel, how to jump straight from the store to a running server, and what to do when a session gets stuck.

The control panel at control.victuscloud.com is where you operate everything you own — game servers, VPS, Discord bots and apps. It shares one identity with the billing/store site at billing.victuscloud.com through single sign-on (SSO), so you never create or manage a second password. Your Victus account is created on billing, and the panel simply trusts that login.

How SSO works on Victus

Billing (built on Paymenter) is the source of truth for your account. When you buy a plan there and it provisions, a matching panel user is linked to your Victus identity. Signing in on billing establishes a session that the control panel accepts, so opening the panel afterwards usually drops you straight onto your dashboard without a second password prompt.

  1. Go to billing.victuscloud.com and sign in with your Victus email and password (this is the account you registered).
  2. From the billing dashboard, open the service you want to manage, or use the link/button that takes you to the control panel.
  3. You arrive at control.victuscloud.com already authenticated — the panel dashboard lists every server, VPS, bot and app on your account.
  4. Alternatively, open control.victuscloud.com directly and sign in there with the same billing credentials.
One account, three sites

The same Victus login works on billing (buy/pay), the control panel (operate) and Drive (https://drive.victuscloud.com, file storage). You register once on billing and SSO carries you across all three.

When SSO gets stuck

Occasionally a session goes stale — for example after a long idle period, a password change, or switching networks. The symptom is usually a redirect loop, a blank panel, or being asked to log in again immediately after you just did.

  1. Log out of BOTH billing and the control panel.
  2. Clear the sites from your session (close the tabs, or use a private/incognito window to rule out a stale cookie).
  3. Sign in fresh on billing.victuscloud.com first, then open the control panel.
  4. If it still fails, try a different browser to confirm it is a cookie/session issue rather than an account issue.
Still locked out?

If you cannot get in at all, do not create a second account to work around it — alting can suspend all linked accounts. Instead open the support chat or ask in Discord (see "Getting help"), and mention that SSO between billing and the panel is failing so staff can check the link on their side.

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